Where and when
| Kind | Jigsaw |
| Availability | Always available |
Ordering Machine
| Where | The green machine by the whale fountain, between the Clothing Store and Bob's Furniture Store |
| Opens at | D.G. Member Level 35 |
Pick it at the machine and hand in your Order Tickets. It arrives a few days later, and you pay when you come back to collect it. Other players can stamp your ticket to make it arrive sooner. Order Tickets turn up in Surprise Gacha capsules, which you get from resident requests.
Name in every language
| 简体中文 | 命运邂逅拼图 |
| 繁體中文 | 命運邂逅拼圖 |
| English | Puzzle (Fateful Encounter) |
| Deutsch | Schicksalsbegegnung-Puzzle |
| Français | Puzzle Rencontre fatale |
| 日本語 | 運命の出会いパズル |
| 한국어 | 운명의 만남 퍼즐 |
| Español | Puzle de encuentro del destino |
| Português | Quebra-cabeça: Encontro do Destino |
| ไทย | จิ๊กซอว์พรหมลิขิตนำพา |
| Русский | Пазл «Судьбоносная встреча» |
| Bahasa | Puzzle Pertemuan Ditakdirkan |