Where and when
| Kind | Jigsaw |
| Availability | Always available |
Ordering Machine
| Where | The green machine by the whale fountain, between the Clothing Store and Bob's Furniture Store |
| Opens at | D.G. Member Level 35 |
Pick it at the machine and hand in your Order Tickets. It arrives a few days later, and you pay when you come back to collect it. Other players can stamp your ticket to make it arrive sooner. Order Tickets turn up in Surprise Gacha capsules, which you get from resident requests.
Name in every language
| 简体中文 | 掌间温情拼图 |
| 繁體中文 | 掌間溫情拼圖 |
| English | Puzzle (Adult & Young Panda) |
| Deutsch | Wärme-im-Handteller-Puzzle |
| Français | Puzzle Chaleur dans la main |
| 日本語 | おててで触れ合うパンダパズル |
| 한국어 | 따뜻한 손길 퍼즐 |
| Español | Puzle de calidez en las manos |
| Português | Quebra-cabeça: Calor nas Mãos |
| ไทย | จิ๊กซอว์ไออุ่นอุ้งมือ |
| Русский | Пазл «Тепло ладоней» |
| Bahasa | Puzzle Panda Dewasa & Muda |